SHIPPING & RETURNS

SHIPPING POLICY

WORLDWIDE SHIPPING AVAILABLE

UK Shipping is usually 3-5 working days

Orders under £50 : £3.75

Orders over £50 are sent recorded : FREE

European Shipping is usually 7-10 days

Flat rate recorded charge:  £5.95

Rest of World Shipping is usually 10-14 days

Flat rate recorded charge:  £9.95

Oceania Countries shipping is usually 14-30 days

Flat rate recorded charge:  £14.95

After your payment is authorised and verified, it can take up to 48 hours to process your order, excluding weekends and holidays. Purchases made after 1700 hours GMT will not be shipped out until the next business day. If you order after 1700 hours GMT on a Friday, your order will likely be shipped out on the following Monday.

Shipping will be managed by our preferred courier.

UK shipping
Once shipped, delivery can take between 3-5 days, but often is much faster than this stated figure, except around Xmas time.

International shipping
Once shipped, delivery can take between 7-30 days, dependent on Country. Please see above guide, however this is often much faster than the stated figure, except around Xmas time.

ENGRAVING SERVICE

If using our custom engraving service, this adds an additional 7 days to have the watch professionally engraved by our third party service.


Customers within the EU are not liable for any importation costs at present, where as customers outside of the EU may be liable for their respective Countries import duties & taxes upon delivery of goods. Customer assumes responsibility of any applicable fees.

​​RETURN POLICY​


Our watches are all individually inspected prior to shipping out to you, but if for any reason the watch you receive has a manufacturing defect that has gone unnoticed, we will repair or replace the watch for you, please let us know within 14 days.

All warranties are subject to a normal use assessment, we do not cover general wear and tear or user related damage.

For more information, please see our FAQ section.

Receive a damaged item? Please reach out to our Customer Support team at info@patrolmanwatches.com and they'll help resolve the issue.